TLC Healthcare is revolutionising the industry, delivering multi-faceted community healthcare services with aged care at its core.
Residential aged care facilities may sound an unlikely setting for a modern revolution, but TLC Aged Care (TLC) CEO Lou Pascuzzi strongly believes it’s time for change. When he came to the residential aged care sector two and a half years ago, Lou saw that standards needed to improve. His background in primary care gave him ideas for expanding TLC’s service offering from solely residential aged care to providing a multi-faceted community healthcare service with aged care at its core.
Virtual reality technology has been a part of TLC Healthcare’s wellbeing programs, and as a form of entertainment for residents, for several years. TLC is extending this with the integration of virtual reality interactive walls for their physical wellbeing programs. Australia’s first interactive virtual reality wall, specifically designed for residential aged care, has been installed at TLC’s flagship aged care home in the Melbourne suburb of Clifton Hill.
Working with leading virtual reality developers, TLC has adapted SeeWall technology for use by aged care residents with limited mobility. Interactive experiences allow residents to touch and throw objects at the virtual canvas, promoting dexterity and both physical and mental activity.
We have all heard the expression “if you don’t move it, you lose it”. Maintaining physical activity is key to enjoying life in our later years. With this in mind, TLC Healthcare has launched its TLC Wellbeing physical health program designed to keep their residents moving on a regular basis and tracking their physical activity.
For several years, TLC has been incorporating a range of state-of-the-art gyms and hydrotherapy pools into its residential aged care homes. Their new physical health program will utilise those facilities, and their existing fitness classes, to build tailored physical activity programs for its residents. The goal of the program is to document the activity that the residents are undertaking to show evidence of how that activity is improving their overall strength, agility and balance.
The announcement of the 2019 Australian Business Awards has seen the launch campaign for TLC Aged Care’s Clifton Views recognised as an ABA100 Winner in the category of Marketing Excellence. Clifton Views was officially launched on 24 August 2018 with a rooftop function overlooking the Melbourne skyline that was attended by over 200 guests. The opening event was the culmination of a multi-channel marketing campaign that incorporated radio, television, digital, print and display advertising.
CEO of TLC Healthcare, Lou Pascuzzi says that winning an ABA100 award in a category as competitive as Marketing Excellence is a defining moment for the organisation.
“The launch of Clifton Views onto the Australian aged care market represents two years of hard work by TLC’s Marketing Team. This iconic home is the first 10-level development in Australia solely dedicated to residential aged care, so we had an interesting story to tell. The level of excitement around the opening of Clifton Views was a testament to the success of our marketing campaign and the skills of my team.
2019 is the fourth year that TLC Healthcare has been recognised as a Winner of The Employer of Choice for the Australian Business Awards. CEO of TLC Healthcare, Lou Pascuzzi says that these awards are testament to the innovative approach TLC takes engaging their team in a holistic employee experience strategy.
“TLC Healthcare has been recognised as a Winner for Employer of Choice at the Australian Business Awards in 2016, 2017, 2018, and now again in 2019. This award represents the opportunity for TLC to test our employee experience strategy against some of the most forward thinking employers in Australia.